HORSE RACING PAGE REDESIGN
Introduction
Sportnation.bet was using the sportsbook betting platform provided by SBTech.
As part of our strategy to improve our customer experience, we focused in the most popular sports in the UK, and started working into improving the web layouts designs provided by the Sbtech platform.
Once finished these designs will give us a differentiation point from other competitors using the same platform.
Workshop findings
Off the back of the meeting, the conclusions were that the designs should be let by:
- Immediacy: what can I bet on the next 3 races, mobile event scroller, highlighting the times of the next races that will be starting.
- Marketing: The ability to show Main events/highlights, specials, and visual representation in the race’s layout for extra place/offer races
- Trading: The ability to show derivative markets easily (match bets, place only etc)
New structure/layout for the horse racing branch
The problem we had was that key events were hidden behind tabs. Although we didn’t currently have International racing on site, it was an intention in the future, and whilst the events were hidden behind a tab, they weren’t particularly accessible. The same issue could be said for “Tomorrow” and “Future” racing hidden behind their respective tabs.
With that in mind, we changed the layout so that the categories are all on 1 page, in sections, that the user could scroll through.
Design process
We did a market research of main competitors the look for good examples of what we were trying to achieve. Competitors Bet365.com and Marathonbet had features that we thought would benefit and improve the page and we decided to take inspiration from them.
Secondly we proceed to create wireframes designs with all the new features, Next Race block, Special offer block, then The Races blocks organised by date and location.
Once we were happy with the design we proceed adding colours and final touches. We used 3 colours to define the status of the race: green for incoming, yellow for active and red for finished. Which make very visual for the user to find the stages of the races at any point and improved considerably the exposer of other markets that were hide in the original design.
REWARDS PROGRAM STORE
Introduction
Sportnation is an online bookmaker operating in the UK, known for its Rewards Programme: loyalty offer, where everytime you bet or play in a casino, you’ll earn points, just like air miles or a store card. The more selections you make and the higher the stake, the more you’ll earn. Regardless of whether you win or lose.
We designed a store where clients could spend their points on a variety of prizes: free bets, free spins, special offers or cash.
The programme was nominated for 2019 EGR Operator Awards in the category “Product of the year”.
Design Process
Originally, the store was supposed to include mostly physical items (eg. electronics, watches or gadgets). At this point we where outsorcing the store, we had too many products and it was costing us a percentage per each product.
We decided to do a bit of research with the customers find out what they really wanted as a rewards.
We sent questionaries via email during several weeks offering Free Bets to incentivise the participation. The research showed physical prizes where not very popular, and people preferred free spins, free bets or vouchers.
With this inputs we decided to redesign the store focusing on free spins, free bets, bonuses and significantly narrow the items section. Later in the process, the items were completely dropped with the plan to add more options in the future.
Other challenge we focused is to make the shop intuitive an easy to navigate. We aimed for a simple design, using badges that represented the prizes, with the main info visible at all times and using drop downs for full descriptions and terms. We wanted to avoid redirecting to subpages or having popups as we had in the previous store so we keep everything in one page to improve the user experience
First, we agreed on a wireframe. We chose a simple, clean grid layout with easily recognisable icons to identify different values. Based on that we designed the final layout for the stores main page and checkout.
PICK A PONY PREDICTOR
Introduction
These started as a Campaign for the Cheltenham festival and due to popularity became a regular feature in the Sportnation site. I
It consist in a prediction game of Horse vs Horse in a selection of races.
Depending of how many you get right it was a table and prizes for the top winners.
Design Process
SPORTNATION AFFILATE SITE
Introduction
Affiliate sites are all similar and frankly, boring to look at, some have too much information, some simply just have text. We set out to create an interesting site that is on brand and provide clear information on offers and bonuses.
The users included existing Sport Nation and cross-sell customers from other brands within EEG as well as from other companies that wanted to get traffic to their websites.
Design Process
We took the design further by adding different banners with offers for different types of sports and colour coded them, for example, football would be yellow, horse racing would be green, casino would be blue and a mix of all the colours for the main landing page before a sport is selected. We also added highlights for the top 3 offers this way the site is showing the best 3 deals regardless of filtering.
CASINONATION
Introduction
Affiliate sites are all similar and frankly, boring to look at, some have too much information, some simply just have text. We set out to create an interesting site that is on brand and provide clear information on offers and bonuses.
The users included existing Sport Nation and cross-sell customers from other brands within EEG as well as from other companies that wanted to get traffic to their websites.
Design Process
We took the design further by adding different banners with offers for different types of sports and colour coded them, for example, football would be yellow, horse racing would be green, casino would be blue and a mix of all the colours for the main landing page before a sport is selected. We also added highlights for the top 3 offers this way the site is showing the best 3 deals regardless of filtering.
